What is rapport?
Rapport is a communication technique used to establish a connection and create a trusting relationship with someone else. It is very common in areas such as sales, negotiation, coaching and therapy, but it can be applied in any situation where good communication is necessary.
How does rapport work?
Rapport involves the creation of an atmosphere of empathy and harmony in order to establish a genuine connection with the other person. For this, it is important to pay attention to some key elements:
- Posture and body language: maintain an open and relaxed posture, avoiding crossing the arms or making sudden movements. In addition, it is important to mirror the other person’s body language in a subtle and natural way.
- Voice Tone: Adjust your tone of voice according to the other person’s in order to create a tune. If the person speaks more calmly and paused, try to adopt a similar tone.
- Words and expressions: use words and expressions similar to those of the other person in order to create a sense of familiarity and affinity. This does not mean mimicing the person, but adapting to their communication style.
- Active listening: demonstrates genuine interest for what the other person is saying, asking questions and paying attention to detail. This shows that you are really involved in the conversation.
Rapport Benefits
Rapport can bring several benefits in different areas of life. Some of them include:
- Best Communication: By establishing a confidence connection, communication becomes more fluid and effective.
- More harmonious relationships: Rapport helps create healthier and harmonious relationships, both personal and professional.
- Influence: When there is rapport, it is easier to influence and persuade the other person, because they feel more receptive to their ideas.
- Conflict Resolution: Rapport facilitates conflict resolution, as it creates an environment of confidence and mutual understanding.
Conclusion
Rapport is a powerful communication technique that can be applied in various situations. By establishing a genuine connection with the other person, it is possible to create more harmonious relationships, improve communication and positively influence. Therefore, it is worth investing in developing this ability.